Ranch Resolutions LLC ("Ranch Resolutions," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you use our website, AI agents, and consulting services, how we use it, and the choices you have. It applies to visitors and subscribers at ranchresolutions.com and any related services.
1. Information We Collect
We collect information you provide directly, information generated by your use of the AI agents, and limited technical information about how you access our site.
- Account information: name, email address, and phone number when you sign up.
- Herd and operational data: information you choose to enter or upload into the AI agents, such as herd counts, breeds, health records, feed plans, and financial figures. This data belongs to you — we use it only to power the agent responses you request.
- Payment information: subscription payments are processed by Stripe. We do not store your full card number on our servers.
- Communications: messages you send us, consulting inquiries, and records of consent for text and email communications.
- Usage and device information: basic technical data such as browser type and pages visited, used to keep the site running properly.
2. How We Use Your Information
- To provide the AI agents, consulting services, and subscription features you request.
- To process payments and manage your subscription.
- To send you service-related communications, including vaccine and herd health reminders, order confirmations, and account updates.
- To improve our services and respond to support requests.
- To comply with legal obligations.
3. Text Messaging (SMS) Program
By providing your phone number and opting in, you agree to receive account-related text messages from Ranch Resolutions, including vaccine and herd health reminders, order and delivery confirmations, and billing or account alerts.
- Message frequency varies based on your account activity.
- Message and data rates may apply.
- Consent to receive texts is not required to purchase a subscription or consulting service.
- Reply STOP at any time to opt out, or HELP for assistance.
- We record the date, time, and method of your consent.
Your phone number and text consent status are never sold or shared with third parties for their own marketing purposes.
4. Email Communications
Emails from Ranch Resolutions include an unsubscribe option in accordance with the federal CAN-SPAM Act. We identify ourselves clearly as the sender and will honor unsubscribe requests promptly.
5. How We Share Information
We do not sell your personal information. We share limited information with service providers who help us operate:
- Stripe — payment processing
- Supabase — account authentication and data storage
- Inkbox — email and text message delivery
- Netlify — website hosting
- Anthropic (Claude AI) — powers the AI agent responses
These providers are permitted to use your information only to perform services on our behalf.
6. Data Security
We use reasonable administrative and technical safeguards to protect your information, including routing sensitive credentials through secure server-side infrastructure rather than exposing them in the browser. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
Regardless of where you live, you may contact us at any time to:
- Ask what personal information we hold about you
- Request a correction to inaccurate information
- Request deletion of your account and associated data
- Opt out of text or email communications
To make a request, email hello@ranchresolutions.com. We will respond within a reasonable time.
8. Children's Privacy
Our services are intended for adults operating or advising on livestock operations. We do not knowingly collect personal information from children under 13.
9. Data Retention
We retain account and herd data for as long as your account is active, and for a reasonable period afterward to comply with legal, accounting, or dispute-resolution obligations.
10. Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by an updated effective date at the top of this page.
11. Contact Us
Ranch Resolutions LLC
Texas, USA
Email: hello@ranchresolutions.com